Support Services

Lake Mary Police Department
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Our 911 Communications Center handles all incoming calls for service for law enforcement within the City of Lake Mary. We receive more than 5,000 9-1-1 calls and approximately 60,000 calls for service each year. We have established call-handling procedures for emergency and non-emergency calls. Dispatchers are trained to obtain pertinent information and then immediately dispatch the call to a patrol officer.

It’s important to know that incoming calls from cellular phones will first go to Seminole County Sheriff’s Office and then be transferred to Lake Mary if the emergency is within our jurisdiction.  If the emergency is for Fire/Rescue, the call will be transferred to the Seminole County Public Safety Communication Center.

Emergency Dial 9-1-1

Non-emergency contact number 407-585-1330


Property and Evidence

The Property and Evidence section is the repository for all property and evidence that is obtained by the Lake Mary Police Department. All property and evidence collected follows a Chain of Custody to ensure the integrity of the items collected. Standards and safeguards are in place to guarantee all property is processed in accordance with state laws, City ordinances and departmental policies and procedures.

For more information on Property and Evidence click here

The U.S. Department of Justice awarded the City of Lake Mary a grant in the amount of $6,130. This funding supports the FY 2017 Sexual Assault Forensic Evidence-Inventory, Tracking, and Reporting Program (SAFE-ITR) project titled "SAFE Evidence Tracker."

As part of the grant award we will be reporting the following metrics to the National Institute of Justice every 60 days.

a.  Reporting period:  November 1, 2017 – December 31, 2018

b.   Number of Sexual Assault Kits (SAKs) held in evidence since year 2000: 10

c.   Total number of SAKs in possession at the end of the reporting period: 10

i.    Number of SAKs that have not been submitted to a crime laboratory for testing:  0 (All kits have been submitted to a crime laboratory for testing).

ii.   Number of SAKs identified since the previous reporting period that have not previously been counted: 0

iii.  Number of SAKs that have been determined that should not undergo DNA or other appropriate forensic analyses: 0

d.   Total number of SAKs that have been submitted to a laboratory for DNA or other appropriate forensic analyses at the end of the reporting period: 10

e.    Total number of SAKs which DNA or other appropriate forensic analysis has been completed: 9

f.   Total number of SAKs where the suspect will be barred within 12 months by statute(s) of limitations from prosecution of the sexual assault: 0

g.   Total number of SAKs for which the prosecution of a perpetrator(s) is barred by a statute of limitations: 0



The Records Section is the central repository for all reports generated by the Lake Mary Police Department.  Records provides copies of reports, local area criminal history checks, and fingerprinting to the public. Requests can be made in person, by email, fax, or telephone. 

In addition to assisting the public, Records personnel report crime data to Tallahassee through the Uniform Crime Report (UCR) software for state and national crime statistical publication. This information is also available to the public.
The Records Section is open Monday through Friday, 8:00 AM to 5:00 PM.
Phone 407-585-1320 and 407-585-1321
Fax 407-585-1397
To contact us by mail:
Lake Mary Police Department
165 E. Crystal Lake Ave.
Lake Mary, FL  32746
Email requests to:
In addition to the services above, we also provide the following: 
(click on the links for more information)


Staff Contacts

Name Title Phone
Records Department 407-585-1321
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