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1. Who do I call when I come home and my cart(s) have not been emptied?

Please email Waste Pro or call 407-774-0800.

2. Do I need to sort my recycling?

There is no need to sort recycling materials.

3. What if I want to change the size of carts or my cart needs to be repaired or replaced?

Please contact Waste Pro.

4. Will I be able to request additional containers?

Standard service includes one household garbage container and one recycling container. If you find the need for additional containers, please contact Waste Pro. There will be a $2.00 monthly fee for each additional household garbage container. No additional fees will apply to recycling carts but they can only be used for eligible recycling materials.

5. What is a Special Service and how do I make a request?

A Special Service is for on-call services for residential collection that exceeds the specifications of garbage, recycle, bulk or yard trash service. Waste Pro will provide a free estimate of the quantity. There will be a service charge of $21.99 per cubic yard.