Important COVID-19 Updates

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Upon reviewing the newly published CDC Guidelines for camps and schools released this week, we have determined that the ability to operate our Lake Mary Summer Camp program this year is no longer feasible.  The safety and enjoyment of our campers, parents, and staff is always of the utmost importance and was a key determinant in our decision to cancel.  We will begin the refund process for all camp fees collected, with refunds being mailed directly to your homes in the form of a City of Lake Mary check.  We are very sad that we will be missing all of our happy campers this summer and look forward to a hopeful return to our normal Summer Camp program next year.
We know that finding an alternative may be difficult during this time, so here’s a short list of local places to help you in your search (please note that these are not endorsements of any specific camp or business, just a list of local places):
City Re-Openings
City Hall
Municipal Services Complex 
On May 14, 2020, Governor Ron DeSantis executed the Full Phase I order.  The order will go into effect on May 18, 2020, at 12:01 AM.  The executive order can be found here.
On May 16, 2020, Seminole County issued a revised Social Distancing Executive Order as a result of the Governor's new revised plan.  The executive order can be found here.
5/15/20 - City Re-openings
Farmers Market 
Tennis Courts
On May 8, 2020, Governor Ron DeSantis extended Florida's State of Emergency for 60 days.  The executive order can be found here.    
On May 9, 2020, Governor Ron DeSantis announced the reopening of hair salons, barber shops and nail salons.  The order will go into effect on May 11, 2020, at 12:01 AM.  The executive order can be found here.
Florida’s Re-opening Plan - Safe, Sound and Step-By-Step Effective Monday, May 4th

Governor Ron DeSantis announced Phase 1 of his step-by-step plan for re-opening Florida, which will go into effect on Monday, May 4th (excluding some south Florida counties). DeSantis stated that the plan is based on advice from his task force and on data, facts and a measured approach. Phase 1 of the plan is as follows:

  • Schools remain distance learning.
  • Visits to senior living facilities are prohibited.
  • Elective surgeries can resume.
  • Restaurants may offer outdoor seating with six foot space between tables, and indoor seating at 25% capacity
  • Retail can operate at 25% of indoor capacity.
  • No change for bars, gyms, and personal services such as hair dressers at this time.
For additional information please see the Executive Order and the FAQ Sheet from the Governor’s office
Seminole County Executive Order 2020-017 - Social Distancing for Re-opening BEGINS MAY 4TH
This order is in addition to the Governor’s Phase I Re-opening Plan and applies to incorporated and unincorporated Seminole County.  This Order rescinds and replaces all previous Orders regarding Social Distancing during the COVID-19 Pandemic, including Seminole County Executive Orders 2020-006 and 2020-008.
Minimum Standards for Businesses and Places of Assembly
All places of assembly and businesses in Seminole County may open, or remain open, under the following conditions (with the exception of those excluded by the Governor):
  • All persons, employees, patrons, and participants must practice social distancing by staying at least six (6) feet apart.
  • Businesses which require employee and patrons to be within six (6) feet, both employee and patron must wear a face mask/covering; unless the customer wearing the mask would impede the service, in which case the service provider would need to wear a face mask/covering. 
  • Business meetings, workshops, and training programs must be limited to ten (10) people or less.
  • Limit occupancy to 25% of the maximum allowable capacity under the fire code, for non-residential, non-medical, and non-lodging uses.
  • Checkout points and staging areas, including storefronts, must be monitored for social distancing requirements by means of marking floors or similar actions to maintain six (6) feet distance between patrons and employees.
  • This Order does not apply to employees and patrons of first response, government, healthcare/medical, veterinarian, shelter/rehab, childcare, utility providers, food preparation, construction, and transit agencies.
For additional information on the Social Distancing Order, please check out the Seminole County Executive Order, the Preparing to Open Businesses information sheet and Occupations Requiring a Mask.  You may also visit or call the hotline at 407-665-0000.
City Advisory Board meetings are currently being held on an as-needed basis. 
SEMINOLE TOWNE CENTER MALL – 200 Towne Center Circle in Sanford - testing weekdays from 9:00a.m. until 2:00p.m.  Testing is available for anyone who meets criteria for testing as set by Centers for Disease Control and Prevention. There will be no out of pocket costs, regardless of insurance status. AdventHealth will cover the costs for uninsured patients. Patients should make an appointment at prior to arrival. 
For a list of all testing sites in the area, go and scroll to the “Testing Sites” section.

Seminole County Animal Services is at an all-time low for number of adoptable pets, and is looking to clear the shelter. Help Animal Services find forever homes for the 28 pets that remain at the shelter by making an appointment to adopt. To see available cats and dogs, please visit
Seminole County Emergency Operations Center has launched a new dashboard today on the Prepare Seminole website. The dashboard will be a current snapshot of statistics of COVID-19 in the community. The dashboard is updated when the individual clicks on the link from the Prepare Seminole website. It pulls data from local and State information systems. To see the dashboard visit 
April 10, 2020
20-03 - Administrative Order Regarding City of Lake Mary Procedures for Virtual Meetings - Quasi-Judicial Proceedings.  Click here for order.
April 9, 2020: 
20-01 - Administrative Order Tolling City of Lake Mary Permitting and Land Use Timeframes.  Click here for order.
20-02 - Administrative Order Regarding City of Lake Mary Procedures for Virtual Meetings.  Click here for order.
Due to current issues with the state system, Reemployment Assistance Applications are available for pick-up at the front entrance to City Hall (Lakeview Avenue side), or you may print them below. 
April 2, 2020:  On April 1, 2020, Florida Gov. Ron DeSantis issued a Safer At Home Order to curb the rate of infection in the state of Florida during the global coronavirus pandemic.  The order will go into effect on April 3, 2020, at 12:01 AM and last for at least 30 days.  The execute order can be found here.
Also, on April 1, 2020, at 5:00 PM, Seminole County enacted a Public Assembly Social Distance Order enforcing the CDC’s Interim Guidance for Administrators and Leaders of Community and Faith-Based Organizations. Fraternal organizations, support groups, faith-based groups may continue to gather pending groups exceed no more than 10 individuals and all persons are six (6) feet apart.  The executive order can be found here.

March 30, 2020: On March 29, 2020, Seminole County issued Executive Order 2020-006. This order requires social distancing and adherence to the Center for Disease Control and Prevention guidelines, among other things. A PDF version of the Executive Order can be found by clicking here. To report a violation of this order that may be occuring within the municipal limits of Lake Mary, please call 407-665-6445.

March 24, 2020: The City of Lake Mary is taking precautionary measures to make sure that everyone is safe through these uncertain times. Due to the continued threat of COVID-19, we will be restricting public access to our City buildings beginning at 8 AM Tuesday, March 24, 2020 and will remain closed until further notice. All City departments will still be operating via email and phone calls as we are here to assist you to the best of our abilities. In an abundance of caution, some of our park services have been restricted as well. 

For full Press Release, please click here

March 19, 2020:  City of Lake Mary Local State of Emergency.  Resolution can be found here.

Below is a breakdown of the City's services that have been impacted by COVID-19. We will continue to update this page on a daily basis, or as-needed, so the public has the best and most up-to-date information possible. 

All City Advisory Board meetings have been cancelled through the end of April.

City Hall

Effective 3/24/20 at 8:00AM, City Hall was closed to public access.  For deliveries, or if you have any questions, please call 407-585-1419.

City Clerk

Effective 3/24/20 at 8:00AM, City Hall was closed to public access 

If you would like to apply for a Local Business Tax Receipt or register a vacant property, please visit:

If you have any questions please email the City Clerk’s office at  

If you would like to make a payment please visit the following page and follow the prompts:

You may also call (844) 257-6009 to make a payment by phone. Please follow the prompts.

For Lien Searches, please email

For public records requests, please email

For Police Department public records requests, please email

Community Development

Effective 3/24/20 at 8:00AM, our offices were closed to public access. 

Building Division: If you wish to submit a permit, please do so via

Planning Division (April 30, 2020 Update): Until further notice, all First Step and Development Review Committee (DRC) meetings with the Planning Division will be held virtually. If you have questions about zoning or property, please contact us via phone or email at: Until further notice, Planning & Zoning Board meetings will be held on an as-needed basis and will follow Administrative Orders 20-01, 20-02, 20-03 and any other guidance from other governmental agencies. 

Fire Department

Effective 3/24/20 at 8:00AM, our Administrative offices were closed to public access. 

The Lake Mary Fire Department is fully operational and prepared to respond to the fire and rescue needs of our citizens. We are in direct contact with emergency management professionals who keep us up to date on protective measures, response needs, and other medical trends associated with COVID-19.

In an effort to avoid excessive person to person contacts during this public health concern, we have temporarily suspended the following programs:

  • Limited public access to our fire stations
  • Fire safety inspections
  • Public educational programs including CPR
  • Car seat installations
  • Station tours
  • Observer ride-along program

We look forward to resuming these programs as soon as we can.

If you need to drop of your disposable needle container, please follow the following procedure:

  • Call 321-288-5262 and ask for the on duty Battalion Chief.  Tell them you need to drop off your disposable needle container.
  • Place containers outside of our Wallace Court Fire Station at the front door if contact has been made with the Battalion Chief. Please do not leave containers outside of the stations if no contact has been made.
Human Resources

Effective 3/24/20 at 8:00AM, City Hall was closed to public access.

We are still accepting applications, but interviews may be delayed or conducted via telephone or online. For more information contact us at 407-585-1424.

IT Services

IT staff is monitoring network operations and security protocols. The City has VPN capabilities to continue City operations remotely as needed.

Parks and Recreation Facilities, Events, and Programs

Our offices are closed to public access.

Parks Events:  All City sponsored events are cancelled through the end of April. This includes: "Arbor Day Tree Giveaway",  "Family Fun Day", "Farmers Market", "Lake Mary Cruise-In", "Mind, Body, & Spirit: A Celebration of Seniors", and "WineArt Wednesday".  

Parks Facilities:  The following Parks facilities are closed through the end of April: Community Center, Events Center, Senior Center. The Lake Mary Museum is closed until further notice. 

Parks Programs:  The following Parks programs are cancelled through the end of April: Sports Complex Rentals and Recreational programming at all facilities. 

Closures:  Tennis Center (to include the tennis courts), Splash Pad, Skate Park, basketball courts.  
Parks:  City parks remain open at this time, however, park restroom facilities are closed as well as all playground equipment.  Liberty Park will be closing at 6PM. 
Police Department

The Police Department recommends using services available on-line or via email if possible, however the lobby will be open Monday – Friday from 8am – 5pm (excluding holidays).  We have temporarily suspended fingerprinting services, the ride-along program, and the prescription drug drop-off program. 

For Police Officer assistance you can come into the lobby during the hours listed above.  You can also call the Communications Center at 407-665-6445, 24/7, and an officer will be dispatched to you. Use 9-1-1 to report an in-progress crime or other emergencies.  

Records requests are preferred via email at, but can still be submitted inside the lobby, or by phone at 407-585-1320.  

The return of property and/or evidence requires an appointment with at least 24 hour notice.  Please call 407-585-1324 or email

All forms that are available on our website are printable and can be dropped off during the hours listed above.

Public Works

Effective 3/24/20 at 8:00AM, our Administrative offices at 911 Wallace Court were closed to public access.  

Please contact us at (407) 585-1452 or via email at

Contractors needing assistance with picking up a hydrant meter or deliveries to PW Administration please call the number listed above. 

Deliveries to 235 or 251 Rinehart Road shall continue as normal.

Utility and City Services

Effective 3/24/20 at 8:00AM, City Hall was closed to public access.

Customer service is available at 407-585-1448 or We are encouraging residents to pay their utility bill online at, over the phone, or at our drop box located in the City Hall parking lot. Additionally, all utility service disconnections have been temporarily suspended in order to deliver essential services.

The City has spoken with WastePro to ensure that collection services will continue.

Reduce the Risk of Exposure

The Center for Disease Control and Prevention (CDC) recommends the following to protect yourself, and reduce the risk of expsoure:

  • Clean your hands often
  • Avoid close contact with others
  • Stay home if you are sick
  • Cover coughs and sneezes
  • Wear a facemask if you are sick
  • Clean and disinfect

For more information, you may visit this website:

Citizens Information Line

The Seminole County Citizen’s Information Line (CIL) has been activated to address questions and concerns from residents.  The CIL is staffed with personnel from Seminole County and the Florida Department of Health in Seminole County to ensure residents receive the most accurate information. Hours of operations are Monday to Friday from 8:00AM-5:00PM. Staff can be reached at 407-665-0000.

Other Resources

For the latest updates and information, visit:

Seminole County Emergency Management |

Florida Department of Health | Florida COVID-19 Data & Surveillance Dashboard

Center for Disease Control and Prevention |

World Health Organization |