Booking Procedure

The Lake Mary Events Center books reservations up to 18 months in advance.  Reservations may be done electronically, with exception of the first business day of the month for the 18th month, or in person 8:30am—4:00pm.  The first business day of the month will open bookings for the 18th month.  From 8:00am—2:00pm only Lake Mary City residents can reserve a date;  after 2:00pm, open bookings begin.  No courtesy holds will be accepted on the first business day of the month when booking eighteen (18) months in advance. 

To Confirm a Date

Fifty percent (50%) of the Rental fees together with a signed Facility Use Contract will secure an event date (unless the reservation is made within thirty (30) days of the event date; in which case the total Rental Fees, sales tax, and Security Deposit would be due).  The remaining 50% of the Rental Fees, plus sales tax, and the Security Deposit are due thirty (30) days prior to the event date.

The Lake Mary Events Center reserves the right to cancel the Facility Use Contract if the Rental Fee balance and Security Deposit are not paid when due (30) days prior the event date.  Rates are no longer subject to change within 364 days of the event date.

Security Deposit

Security deposits are due thirty (30) days prior to your rental period. Security deposits, when submitted, are deposited into the City’s general fund and will be returned via check from the City of Lake Mary, usually within six (6) weeks following the event. Deductions may be made for damage, excessive cleaning, or time used beyond the contracted period. 

Full Building Rental: $500
Partial Building Rental: $200

Payments

Payments can be paid online through our website by Electronic Check or debit/credit card, paid in person by cash or check only, or mailed to the Lake Mary Events Center.  Please keep in mind that there are some processing fees associated with certain payments:  Electronic Check payments will incur a flat service charge fee of $1.95 & credit/debit card payments (payable online only) will incur a 2.95% service charge fee.

Courtesy Holds

A single date may be put on a courtesy seven (7) day hold.  On the seventh day the hold will expire with no notice to the customer and may not be extended.  It is the responsibility of the customer to contact the office to reserve the date. Courtesy holds may be made in person, by email, or telephone.  Courtesy holds for dates that have reopened and/or holds placed within thirty (60) days of the desired event date can only be held for a maximum of forty eight (48) hours. 

Cancellation Policy

Reservations are booked and confirmed when the renter submits a signed Facility Use Contract and fifty percent (50%) of the Rental Fees have been paid.  In the event the booking is cancelled the above percentage of the initial Rental Fee deposit will be refunded.  All cancellations or changes to the contract must be made in writing.  Any service charge fees for online payment will not be refunded.  Date changes are treated as cancellations.

Time Period Before Event Date:

18 months - 12 months: 100% minus $100.00 administrative fee
12 months - 6 months: 50% or $100 administrative fee, whichever is greater, will be charged
6 months - 0 months: No refund will be given
30 Days or Less: Full Rental Payment will not be refunded