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City agrees to furnish available utilities to applicant at address stated herein under the same standards as generally provided to all customers receiving like services, and the applicant agrees to take utility services applied as available. Applicant agrees to pay for utilities furnished and billed according to existing rate schedules or any future rate schedules subsequently adopted by the City Commission. Utilities may include water, sewer, solid waste disposal, stormwater and other applicable charges. Applicant is responsible for all charges for services. Once water has flowed through the meter the City is not responsible for consumption. Bills for utility services are due and payable on or before the due date printed on the monthly statement. A 10% penalty will be applied to all balances that are not paid within 25 calendar days of the billing date. Delinquent accounts will be subject to termination and all applicable late fees and service charges. An unauthorized connection penalty in the amount of $500.00 will be charged to the customer who has reconnected water service on his/her own accord without City authorization. Delinquent utility accounts, in a tenant’s name, are reported to a collection agency; delinquent utility accounts, in an owner’s name, will result in a lien being placed on the owner’s property. When the utility account is closed, the property owner will receive a monthly bill to pay base fees for solid waste disposal and stormwater. Every attempt will be made by the City to accurately bill for utility services provided, however, occasionally errors occur in the billing process or in the meters and monitoring systems from which fees are calculated. Accordingly, the City will periodically audit services actually supplied versus services billed and submit a supplemental statement for any services not billed. The Customer shall be responsible for all services provided, whether billed or not, and shall be responsible for promptly paying any supplemental statements The customer is responsible for maintaining City property located on the customer’s property (i.e., meter boxes, meter, trash/recycle carts, backflow prevention assemblies). The customer will be responsible for the cost to repair or replace these items if lost or damaged. A deposit may be increased by up to three times the average monthly bill if the customer is late in paying three monthly bills in any calendar year or if any such customer is disconnected or service is discontinued by the City for reasons of delinquency. All deposits (if not transferred or applied to the account) are applied to the final bill. If the deposit exceeds the final bill, and no other outstanding fees or charges exist, then the remaining credit balance will be refunded. The customer is responsible for making sure that all faucets are in the off position before the service is established. The City is not liable for damages caused by water faucets, spigots or hose bibs left on.
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